Privacy policy

Last Updated: August 20, 2026

At Yinuoc, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, store, and protect your personal information when you visit, browse, or make purchases through www.yinuoc.com.

This Privacy Policy applies to customers purchasing from Germany and is based on the requirements of the General Data Protection Regulation (GDPR) and applicable German data protection regulations, including the German Federal Data Protection Act (BDSG).

By using our website, you acknowledge the practices described in this Privacy Policy.

Who We Are

Yinuoc is an independently operated online fashion retailer specializing in women’s fashion.

Yinuoc acts as the Data Controller for personal data processed through our website.

Website: www.yinuoc.com

Email: hello@yinuoc.com

Business Address:
Fahrer Straße 39
56567 Neuwied-Feldkirchen
Germany

Information We Collect

We collect personal information that you provide directly to us, information collected automatically when you use our website, and information provided by trusted service providers that support our business operations.

Information You Provide to Us

When you place an order, contact us, or interact with our website, we may collect:

  • Full name
  • Email address
  • Telephone number
  • Billing address
  • Delivery address
  • Order details
  • Customer service communications
  • Return and refund information

Order and Payment Information

When you purchase products from our website, we collect information required to process your order, including product details, order number, delivery information, billing information, and payment status.

Payment information is securely processed through Shopify and authorized payment providers.

Yinuoc does not store complete credit card or debit card numbers on our website or servers.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Time zone
  • Pages visited
  • Products viewed
  • Website interaction data
  • Cookie and tracking technology information

This information helps us maintain website security, improve website performance, understand customer experience, and prevent fraudulent activity.

Legal Basis for Processing Personal Data

We process personal data based on the following legal grounds under GDPR:

  • Contract performance: Processing required to complete orders, provide services, and communicate with customers.
  • Consent: Processing based on your permission, including marketing communications, cookies, and certain tracking technologies.
  • Legitimate interests: Improving website performance, protecting our business, and preventing fraud.
  • Legal obligations: Processing required for accounting, taxation, and statutory requirements.

How We Use Your Information

We may use your personal information for:

  • Processing and fulfilling orders
  • Sending order confirmations and shipping updates
  • Providing customer support
  • Handling returns and refunds
  • Improving our website and services
  • Preventing fraud and unauthorized transactions
  • Sending marketing communications where consent has been provided
  • Complying with legal obligations

Shopify and Third-Party Service Providers

Our store is powered by Shopify. We may share necessary personal information with trusted service providers that help us operate our business.

These providers may include:

  • Shopify and checkout services
  • Payment processors
  • Shipping providers
  • Fraud prevention services
  • Analytics providers
  • Advertising platforms

These providers process personal information only as necessary to provide their services and are required to handle data according to applicable data protection requirements.

Advertising and Analytics Services

We may use analytics and advertising technologies, including services provided by Google and Pinterest, to understand website usage, measure advertising performance, and improve our marketing activities.

These technologies may process information such as:

  • Website visits
  • Product views
  • Purchase events
  • Device information
  • Browser information
  • Cookie identifiers

Where required by German data protection laws, these technologies are used only after obtaining appropriate consent through our cookie consent system.

Cookies and Similar Technologies

We use cookies, pixels, and similar technologies to operate our website and improve your shopping experience.

Cookies may be used for:

  • Essential website functions
  • Shopping cart and checkout operation
  • Website security
  • Analytics and performance measurement
  • Advertising optimization

You can manage your cookie preferences through our cookie consent banner or your browser settings.

How We Share Personal Data

We do not sell your personal data.

Your personal information may only be shared:

  • With trusted service providers required to operate our store
  • When required by German laws or authorities
  • With professional advisors when necessary for legal or business purposes

Your Data Protection Rights

Under applicable German data protection laws and GDPR, you may have the following rights regarding your personal data:

  • Right to access your personal data
  • Right to correct inaccurate information
  • Right to request deletion of your data
  • Right to restrict processing
  • Right to data portability
  • Right to object to certain processing activities
  • Right to withdraw consent

To exercise your rights, please contact us at hello@yinuoc.com.

Data Retention

We retain personal data only for as long as necessary to:

  • Complete orders and provide services
  • Meet German legal and tax obligations
  • Resolve disputes
  • Protect our legal rights

After the required retention period, personal data will be securely deleted or anonymized.

Data Security

We use appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

Payment information is processed through secure payment providers. However, no internet transmission method can guarantee absolute security.

International Data Transfers

Some service providers used by Yinuoc may process personal data outside Germany.

Where such transfers occur, appropriate safeguards are implemented to ensure compliance with applicable data protection requirements.

Children’s Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children. If you believe that personal data has been provided by a child, please contact us immediately.

Third-Party Links

Our website may contain links to external websites operated by third parties.

Yinuoc is not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy due to changes in our services, business operations, or legal requirements.

Updates will be published on this page with a revised “Last Updated” date.

Contact Us

If you have questions regarding this Privacy Policy or how we process your personal data, please contact us:

Brand Name: Yinuoc

Website: www.yinuoc.com

Email: hello@yinuoc.com

Phone: +49 6725 4537302

Business Address:
Fahrer Straße 39
56567 Neuwied-Feldkirchen
Germany

Customer Support Hours:
Monday – Friday: 9:00 AM – 6:00 PM CET / CEST (Germany Time)
Saturday – Sunday: Closed

We aim to respond to customer inquiries within 24–48 business hours.