Payment Terms

Last Updated: August 20, 2026

At Yinuoc, we aim to provide a secure, transparent, and convenient payment experience for customers shopping through our online store. This Payment Policy explains the accepted payment methods, currency, payment security, billing verification, and payment-related terms for purchases made on our website.

This policy applies to all orders placed through www.yinuoc.com by customers located in Germany.

Accepted Payment Methods

We accept the following secure payment methods available at checkout:

• Credit and Debit Cards: Visa, Mastercard, American Express, Diners Club, Discover
• Digital Wallets: Apple Pay, Google Pay, Shop Pay
• Alternative Payment Methods: PayPal

The payment methods displayed during checkout represent the available payment options for your order. Payment must be successfully authorized before your order can be processed and prepared for shipment.

Currency and Pricing

All prices displayed on our website are shown in Euro (EUR).

Prices include applicable German VAT unless otherwise stated. The final order amount displayed at checkout includes the product price, applicable shipping fees, discounts, and any other applicable charges based on your delivery address.

No hidden fees: The total amount displayed at checkout includes all applicable product prices, shipping fees, discounts, and taxes required for your order. We do not charge unexpected fees after checkout.

If your payment method uses a currency other than EUR, your bank, card issuer, or payment provider may apply currency conversion fees or exchange rate adjustments. These charges are determined by your financial institution and are outside our control.

Payment Security

Your payment security is important to us. Payments made through our website are processed using secure checkout technology provided by Shopify and trusted payment service providers.

Yinuoc does not store complete credit card or debit card information on our website or servers. Payment details are securely processed by authorized payment providers using appropriate security measures.

Billing Verification

To help protect customers and prevent unauthorized transactions, the billing information provided during checkout should match the information associated with your selected payment method.

We may review or cancel an order if:

• Payment authorization cannot be completed
• Required billing information is missing or inaccurate
• The transaction is identified as potentially fraudulent
• Order details cannot be verified

If an order is cancelled due to payment verification concerns, we will notify you using the contact information provided during checkout.

Payment Authorization

When placing an order, your payment method may be authorized immediately. Depending on your payment provider, a temporary authorization hold may appear before the payment is fully completed.

If an order is cancelled before shipment, any authorization release or refund processing will follow the timeline determined by your bank or payment provider.

Failed or Declined Payments

If your payment is declined, please verify your payment details, billing information, and available funds. You may also contact your bank or payment provider for additional assistance.

Orders with unsuccessful payments cannot be processed until successful payment authorization is completed.

Chargebacks and Payment Disputes

If you experience any issue regarding a payment, incorrect charge, or transaction concern, we encourage you to contact us first so we can review and assist with your request.

We will make reasonable efforts to investigate payment-related concerns and provide an appropriate solution.

Order Confirmation

After successful payment, an order confirmation will be sent to the email address provided during checkout.

Please review your order details, including delivery address, contact information, and selected items. If any information is incorrect, please contact us as soon as possible.

Contact Information

For questions regarding payments, billing, order charges, or transaction security, please contact us:

Brand Name: Yinuoc

Website: www.yinuoc.com

Email: hello@yinuoc.com

Phone: +49 6725 4537302

Business Address:
Fahrer Straße 39
56567 Neuwied-Feldkirchen
Germany

Customer Support Hours:
Monday – Friday: 9:00 AM – 6:00 PM CET / CEST (Germany Time)
Saturday – Sunday: Closed

We aim to respond to customer inquiries within 24–48 business hours.